Tag Archives: patient

How payers are balancing patient engagement, data security

Health insurers are establishing innovative ways to provide better care and improve the overall patient experience, according to America’s Health Insurance Plans. That’s why insurers are investing in patient portals, mobile apps, telehealth and other personalized tools, like those that focus on social determinants of health, says Cathryn Donaldson, director of communications at AHIP. The… Read More »

Beyond the exam room: How data privacy builds patient trust

The provider-patient trust relationship is the cornerstone of any healthcare practice. But it doesn’t stop there. Patients entrust their lives and their intensely personal information not only to their physician, but also to an entire healthcare ecosystem: insurance providers, healthcare organizations, hospitals, specialists, labs and other third parties largely undetected to the patient but integral… Read More »

EHR shortcomings harm care coordination, risk patient safety, study finds

Dive Brief: Shortcomings in EHR design and functionality, workarounds and care team communication issues are putting patient care and safety at risk, according to a new PLOS One report. Rather than improve communications within care teams, EHRs often have the opposite effect, especially while clinicians are in the patient’s room. The researchers observed care teams during… Read More »